Privacy Policy
Your privacy matters to us. This policy outlines how Shoverse collects, uses, and safeguards your information when you use our platform.
Effective Date: November 2, 2025
info Shoverse ("we," "our," or "us") values your privacy and is committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit shoverse.com or use our services, including our store builder, integrations, and related tools. Please read this policy carefully.
1. Information We Collect
We collect information to provide and improve our services, secure our platform, and comply with legal obligations. Types of information collected include:
Personal Information
- Name, email, phone number, billing address
- Account login credentials
- Payment information (processed securely through third-party payment gateways)
- Store details (products, inventory, business info)
Usage Information
- IP addresses, browser type, operating system
- Pages visited, time spent, clicks, and interactions
- Device information and cookies for analytics and personalization
Content You Provide
- Store content such as images, text, videos, and customer data
- Communications with support or other Shoverse services
2. How We Use Your Information
We use your information to:
- Provide, operate, and maintain Shoverse services
- Facilitate account creation, store management, and transactions
- Improve, personalize, and optimize the user experience
- Send important updates, notifications, and marketing communications
- Protect Shoverse, our users, and prevent fraud or unauthorized activity
- Comply with legal obligations
3. Information Sharing and Disclosure
Shoverse does not sell your personal information. We may share your data in the following cases:
- With service providers: Payment processors, hosting providers, analytics tools, and marketing platforms
- For legal reasons: To comply with laws, regulations, or legal processes
- Business transfers: If Shoverse merges, is acquired, or sells assets, your information may be transferred
- With your consent: When explicitly authorized by you
4. Security of Your Information
We implement robust security measures to protect your data:
- Encrypted connections via SSL/TLS
- Secure storage of sensitive information
- Regular security audits and monitoring
- Limited access controls for employees and third parties
Despite these measures, no method of transmission or storage is 100% secure. We cannot guarantee absolute security, but we continuously enhance safeguards.
6. Your Privacy Rights
Depending on your jurisdiction, you may have rights including:
- Accessing, correcting, or deleting your personal data
- Objecting to or restricting processing of your data
- Withdrawing consent where applicable
- Data portability for transferring information to other platforms
To exercise these rights, contact us at privacy@shoverse.com.
7. Third-Party Services
Shoverse integrates with third-party platforms (payment gateways, shipping services, analytics tools). These services may collect information according to their own privacy policies. We are not responsible for their practices.
8. Children's Privacy
Shoverse does not knowingly collect personal information from children under 13 (or the applicable age in your jurisdiction). If we become aware of such data, it will be promptly deleted.
9. International Users
If you access Shoverse outside of Nigeria, your information may be transferred to, stored, and processed in countries with different data protection laws. By using Shoverse, you consent to these transfers.
10. Changes to This Privacy Policy
We may update this policy periodically. The "Effective Date" at the top will reflect the latest version. Major changes will be communicated via email or our website.
11. Contact Us
For questions or concerns regarding this Privacy Policy:
Email: privacy@shoverse.com
Address: Abuja, Nigeria